Privacy Policy

1. Our Commitment to Your Privacy

Wigley Studios LLC ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, share, and protect information when you use Bravura, our website, and related services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you disagree with any part, please do not use our Services.

2. Information We Collect

2.1 Automatic Data Collection

We automatically collect certain technical information through cookies, log files, and similar technologies. This helps us improve performance, analyze usage, and provide personalized experiences.

3. How We Use Your Information

We use collected information for legitimate business purposes that benefit you:

3.1 Marketing Communications

We may send promotional emails about new features, updates, and special offers. You can opt out anytime using the unsubscribe link in any email or through your account settings.

4. How We Share Information

We share information only in these limited circumstances:

4.1 Service Providers

We work with trusted third-party vendors who help us operate our business:

• Payment Processing: Stripe (credit card processing, PCI-compliant)
• Email Services: For transactional and marketing emails
• Analytics: To understand usage patterns and improve services
• Hosting: Secure cloud infrastructure for our services

All vendors are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or abuse
• Protect users' safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you and ensure continued protection under this Privacy Policy.

5. How We Protect Your Data

We implement industry-standard security measures to protect your information:

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 Exercising Your Rights

To exercise any of these rights, contact us at support@wigleystudios.com. We'll respond within 30 days of receiving your request.

6.2 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may limit certain features of our Services.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Active Accounts: While your account is active and for up to 7 years after closure
• Transaction Records: 7 years for tax and accounting purposes
• Support Communications: 3 years after resolution
• Analytics Data: Aggregated and anonymized, retained indefinitely

When data is no longer needed, we securely delete or anonymize it according to industry best practices.

8. International Data Transfers

Our services operate globally. Your information may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with international vendors
• Compliance with EU-US and Swiss-US Privacy Shield principles
• Adherence to GDPR requirements for international transfers

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately at support@wigleystudios.com so we can promptly delete it.

For users aged 13-18, we recommend parental or guardian consent before using our Services.

10. Software-Specific Privacy Practices

10.1 Bravura GUI Framework

• Local Processing: All development work happens locally on your device
• No File Access: We never access your project files, code, or applications
• License Validation: Periodic checks transmit only license key and device ID
• Anonymous Analytics: Optional usage statistics (feature usage, crashes) - no personal data

10.2 License Validation Process

When the Software validates your license, it transmits:

• License key (encrypted)
• Device identifier (hashed)
• Software version number
• Operating system type (e.g., "Windows 11")

NOT transmitted: Device names, file paths, project names, code, or any personal documents.

11. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies:

• Stripe: Payment processing - Stripe Privacy Policy
• Social Media: If you share content from our site, their privacy policies apply
• Analytics Providers: May use cookies to track site usage

12. California Privacy Rights (CCPA)

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of sale of personal information (we don't sell data)
• Right to Non-Discrimination: Equal service regardless of exercising privacy rights

California residents can exercise these rights by contacting support@wigleystudios.com or calling toll-free: (888) [NUMBER].

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of material changes:

• Email Notification: Sent to registered users' email addresses
• Website Notice: Prominent banner on wigleystudios.com
• In-Software Alert: Notification within Bravura when applicable

Changes become effective 30 days after notification. Continued use after this period constitutes acceptance of the updated Privacy Policy. The "Last Updated" date at the top of this page shows when it was last revised.

14. Privacy Compliance

This Privacy Policy complies with major privacy regulations worldwide:

We conduct regular privacy impact assessments and maintain comprehensive data protection documentation. Our Data Protection Officer oversees compliance and privacy practices.