Benefits of Priority Support
Unlock a premium support experience designed for professional game developers
24-Hour Response Time
Get guaranteed responses to your support queries within 24 hours, including weekends.
Priority Bug Fixes
Your reported issues get prioritized in our development queue for faster resolution.
Implementation Assistance
Get specialized guidance on implementing our tools in your specific game development workflow.
Custom Solutions
Receive guidance tailored to your specific project needs and technical requirements.
Advanced Training
Access to exclusive tutorials and training materials created for power users.
Feature Request Priority
Your feature requests receive higher consideration in our product roadmap planning.
Register for Priority Support
Verify Your Priority Support Membership
Submit Priority Support Request
How Priority Support Works
Simple steps to get started with your premium support experience
Purchase Ultimate Video Game Studio
Purchase the Complete Bundle from the Unity Asset Store to get 30 days of Priority Support, or purchase Priority Support separately on our website for a full year of service.
Register Your Purchase
Enter your purchase details in the registration form. Your verification code will be automatically sent to your email.
Verify Your Access
Enter your email and verification code on this page to activate your premium support benefits.
Submit Support Requests
Once verified, you can submit support requests directly from this page or email us at wigleypriority@pm.me with your verification code in the subject line.
Frequently Asked Questions
Common questions about our Priority Support service
How long is my Priority Support valid?
Priority Support validity depends on your purchase type. Annual Priority Support purchases are valid for one full year from the date of activation. You can renew your subscription before it expires to maintain continuous priority service. The Permanent License provides lifetime access with no expiration date.
What if I lose my verification code?
If you've lost your verification code, please contact our support team at wigleysupport@pm.me with your purchase details, and we'll help you recover your code.
Can I transfer my Priority Support to another email?
If you need to change your registered email, please contact our support team at wigleysupport@pm.me with verification of both email accounts.
How do I get implementation assistance?
After verifying your Priority Support membership, you can request implementation assistance when submitting a support request by providing detailed information about your project needs.
Does the Complete Bundle include Priority Support?
The Complete Bundle does not include Priority Support. Priority Support is available as a separate purchase through either an Annual Subscription or a Permanent License.
Can I purchase Priority Support separately?
Yes, Priority Support can be purchased separately if you already own any of our products. Visit our pricing page for details.