Terms of Service

1. Acceptance of Terms

By purchasing, downloading, installing, or using any Wigley Studios software product, including Bravura (Standard, Professional, Enterprise editions) and related tools (collectively, the "Software" or "Services"), you agree to be bound by these Terms of Service ("Terms").

If you disagree with any part of these terms, do not use our Software. Your continued use constitutes acceptance of these Terms and any updates.

2. Software Licensing

2.1 License Types

2.2 Payment Models

• One-Time Purchase: Perpetual license with updates for the specified period (1 year for Standard, 2 years for Professional, lifetime for Enterprise)
• Monthly Subscription: Recurring license billed monthly, cancel anytime
• Annual Subscription: Recurring license billed annually, save 17% compared to monthly

2.3 Commercial Use

All license tiers include commercial use rights. You may use the Software to create, develop, and distribute commercial applications without additional royalties or fees.

3. Your Obligations

3.1 Permitted Use

You may:

• Install and use the Software on devices within your license limits
• Create and distribute applications built with the Software
• Modify templates and components for your projects
• Use the Software for commercial and non-commercial purposes

3.2 Prohibited Use

You may not:

• Reverse engineer, decompile, or disassemble the Software (except Enterprise with source access)
• Share, rent, lease, sublicense, or transfer your license key
• Circumvent license validation or activation systems
• Remove or modify copyright notices or branding
• Use the Software to create competing GUI frameworks or toolkits
• Exceed your licensed developer or device limits

4. Payment Terms

4.1 Pricing and Billing

• All prices are in USD and exclude applicable taxes unless stated
• Subscription services auto-renew unless cancelled before the renewal date
• We reserve the right to change prices with 30 days' notice
• Launch sale pricing (Special Launch Pricing until October 31, 2025) is valid for new purchases only

4.2 Refund Policy

Tier-Specific Refund Policy:

Refund Processing:

• Refunds processed within 5-7 business days
• License key will be automatically deactivated upon refund
• No refunds for violations of these Terms
• Subscription cancellations: Access continues until the end of current billing period (not refundable)

Applies to Both Products: This refund policy applies equally to both Bravura SDK and Bravura Admin Pro.

5. Subscription Management

5.1 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You'll receive a renewal reminder 7 days before billing.

5.2 Subscription Portal

Access your subscription management portal directly from your customer dashboard. Through the Stripe Customer Portal, you can:

• Cancel your subscription anytime
• Change between monthly and annual billing
• Upgrade or downgrade between tiers (Standard/Professional/Enterprise)
• Update payment methods
• View invoices and payment history
• Update billing information

5.3 Plan Changes (Upgrades/Downgrades)

You can change your subscription plan at any time through the Customer Portal:

Upgrades:

• When upgrading to a higher tier, the change takes effect immediately
• Proration credit applied automatically for unused time on your current plan
• You'll be charged the prorated difference immediately
• Your new features and limits activate instantly

Downgrades:

• When downgrading to a lower tier, the change takes effect at the end of your current billing period
• You retain access to your current tier features until the billing period ends
• The new lower rate applies on your next renewal date
• No partial refunds for unused time when downgrading

Billing Interval Changes:

• Switch between monthly and annual billing at any time
• When switching from monthly to annual: Immediate proration and billing for the annual plan
• When switching from annual to monthly: Change takes effect at the end of current annual period

5.4 Cancellation

Cancel anytime through your Customer Portal or by contacting support. Upon cancellation:

• No further charges will be processed
• Access continues until the end of the current billing period
• No refunds for remaining time in current period (see Refund Policy)
• You may reactivate your subscription at any time
• Your license key will be deactivated at the end of the billing period

5.5 Proration

We use Stripe's automatic proration system for fair billing:

• When upgrading mid-cycle, you receive credit for unused time on your current plan
• Charges are calculated to the minute for maximum fairness
• Example: If you're halfway through a monthly subscription and upgrade, you'll receive credit for the remaining 15 days
• All proration calculations are handled automatically by Stripe

5.6 Subscription to Perpetual Upgrade

Contact us to convert subscription payments toward a perpetual license purchase. We'll credit your paid months toward the one-time purchase price.

6. Support and Updates

6.1 Support Levels

• Standard: Email support, 48-72 hour response time
• Professional: Priority email support, 24-48 hour response time
• Enterprise: Dedicated support with 2 hours custom assistance, 12-24 hour response time

6.2 Software Updates

• Standard: 1 year of free updates from purchase date
• Professional: 2 years of free updates from purchase date
• Enterprise: Lifetime free updates
• Subscriptions: All updates included while active

Updates include bug fixes, performance improvements, new features, and security patches. Major version upgrades may require additional payment for perpetual licenses outside their update period.

7. Intellectual Property

All Software, including code, design, documentation, and branding, is owned by Wigley Studios LLC and protected by United States and international copyright, trademark, and trade secret laws.

7.1 Your Applications

You retain all rights to applications you create with the Software. Wigley Studios claims no ownership over your projects, code, or output.

7.2 Attribution

While not required, we appreciate attribution when using Bravura in your applications (e.g., "Built with Bravura by Wigley Studios").

8. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

8.1 License Validation

The Software periodically validates your license with our servers. This process transmits only your license key, device identifier, and basic system information (OS version, Software version). No personal files or data are accessed or transmitted.

9. Disclaimers and Limitations

9.1 Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WIGLEY STUDIOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SOFTWARE.

Our total liability shall not exceed the amount you paid for the Software in the 12 months preceding the claim.

10. Termination

We may terminate or suspend your license immediately, without notice, if you:

• Violate these Terms
• Engage in fraudulent activity
• Abuse or reverse engineer the Software
• Fail to pay subscription fees

Upon termination, you must cease all use and delete all copies of the Software. Provisions regarding intellectual property, disclaimers, and limitations survive termination.

11. Governing Law

These Terms are governed by the laws of the State of Nevada, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Clark County, Nevada.

By using the Software, you consent to the jurisdiction and venue of these courts.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website
• In-Software notifications where applicable

Continued use after notification constitutes acceptance of the updated Terms. Changes become effective 30 days after notice, unless otherwise stated.