Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") are an agreement between you and Wigley Studios LLC ("Wigley Studios", "we", "us"). They apply when you buy, download, install, access or use any of our products or services, including Chiave (hosted license management), PromptUI (AI UI generation), PicSift (desktop media deduplication), PostPilot (AI social content), ShipKit (SaaS boilerplate), the UI Kit Generator, UI Kit Packs, the Cold Ledger games (The Orpheum File and The Hundredth Episode, and any digital edition of them), Developer Labs, the free resources and Play games on this site, our Shopify apps, and our professional services (collectively, the "Software" or "Services").

If you disagree with any part of these terms, do not use our Software. Your continued use constitutes acceptance of these Terms and any updates.

Some products have their own terms, which take precedence over these where the two differ about that product: The Lot, Summa for monday.com, and the legacy Bravura license agreement for licences issued under it. Our Refund Policy forms part of these Terms, and our Privacy Policy and Cookie & Storage Policy explain how we handle your information.

2. Software Licensing

2.1 Product Categories

Wigley Studios products fall into the following categories. Specific plans, pricing and features for each product are described on their product pages and at checkout.

Our Shopify apps are billed through Shopify (section 12a). Professional services are covered by section 12.

2.2 Payment Models

• Subscription: a recurring charge, monthly or (where offered) annual, until you cancel.
• One-Time Purchase: a single payment. Applies to ShipKit, PicSift, UI Kit Packs, the Cold Ledger games and credit packs.
• Free: PostPilot preview credits, the PromptUI and UI Kit Generator welcome generations, Developer Labs, the free resources and the Play games cost nothing.

Fair use on PromptUI and PostPilot Unlimited. These plans have no count on generations or, for PostPilot, on published posts, but each one is billed to us by an AI provider or by X. Each carries a fair-use allowance: the usage of one billing period (PromptUI) or of any 31 days (PostPilot) may cost us up to the plan price less $4.00. When you reach it, new generations pause, and PostPilot posts you scheduled wait and then publish on their own, until the period renews or older usage ages out. Nothing is charged beyond your plan, and your dashboard shows what you have used.

2.3 Commercial Use

Our developer products (PromptUI, the UI Kit Generator, UI Kit Packs, ShipKit, PostPilot, Chiave and Developer Labs) may be used to build and sell your own commercial work, without royalties or further fees. PicSift may be used for personal or business work on the number of computers your licence covers. The Cold Ledger games are licensed for personal use only (section 2.5).

2.4 Connectivity Requirements

Most Wigley Studios products are web-based and require an active internet connection. Desktop products (PicSift) use periodic online license validation with cached activation to support temporary offline use.

2.5 Games and Printables (Cold Ledger Games)

When you buy a Cold Ledger game you get a personal, non-commercial licence to download it, print it as many times as you need, and play it with your own guests. You may not resell, share, upload or redistribute the files, or use them to run a paid event, without our written permission. Your download page works for up to 60 downloads in total. Games bought on Etsy come with the same licence; Etsy's own terms cover the purchase itself.

A digital edition is the same game played in the browser, under the same personal licence. Your copy opens from its own link. For The Orpheum File, share that link with the people you play with: everyone on it works the same copy, including its worksheet, hints and committed answers. For The Hundredth Episode, the link opens your host page, which only the host should hold: from it you start a room for each night and get a join link and code for your players, who join with a display name and buy nothing. Don't post a copy's link or a room's code publicly, sell them or use them to run a paid event. Your copy's progress is kept with it so you can come back to it, rooms expire after the night, and a refunded copy stops opening and closes its rooms. Digital editions bought on Etsy are opened with the Etsy order number and come with the same licence.

3. Your Obligations

3.1 Permitted Use

You may:

• Install and use the Software on devices within your license limits
• Create and distribute applications built with the Software
• Modify templates and components for your projects
• Use the developer products for commercial and non-commercial purposes (section 2.3)

3.2 Prohibited Use

You may not:

• Reverse engineer, decompile, or disassemble the Software (except where provided with source code access, or where the law allows it)
• Share, rent, lease, sublicense, or transfer your license key or account
• Circumvent license validation or activation systems
• Remove or modify copyright notices or branding
• Use the Software to create a directly competing product or service
• Exceed your licensed usage limits

A source-code kit (ShipKit) comes with its own licence (LICENSE.md in the kit), which lets you modify, rebrand and build on it; where that licence differs from this section on the kit itself, the licence governs.

4. Payment Terms

4.1 Pricing and Billing

• Prices are set in US dollars. At checkout, Stripe (our payment processor) may show and charge the equivalent in your local currency
• Prices exclude applicable taxes unless stated
• Subscriptions renew automatically unless cancelled before the renewal date (section 5)
• We will give subscribers at least 30 days' notice of a price change, which applies from your next renewal after that notice

4.2 Refunds

Refunds are governed by our Refund Policy, which forms part of these Terms and sets out the rule for each product. In short:

• Downloads (the Cold Ledger games, UI Kit Packs, ShipKit and PicSift): you can ask for a refund within 14 days of purchase as long as you haven't downloaded the files (for PicSift, activated the licence; for a Cold Ledger digital edition, opened the case or, for The Hundredth Episode, started your first room; for ShipKit Professional, also accepted the GitHub invitation). Once you have, the sale is final, except that a faulty file is fixed or refunded. At checkout you confirm that you want the files (or the case, or the host page) straight away and accept this.
• AI tools (PromptUI, PostPilot, UI Kit Generator): usage-based, as the Refund Policy describes for each plan.
• Subscriptions: no refunds for the unused part of a billing period, except where the Refund Policy says otherwise.
• Professional services: section 12 and the Refund Policy's services section.
• We aim to issue an approved refund within 2 business days; your bank typically takes 5-10 business days more. A full refund ends your access to that purchase.
• No refunds where your licence or account was ended for breaking these Terms.

5. Subscription Management

5.1 Auto-Renewal

Subscriptions renew automatically at the end of each billing period (monthly, or yearly on annual plans) and are charged to your saved payment method until you cancel. Stripe emails you a receipt for each charge.

5.2 Managing Your Subscription

Use Manage billing on the Security tab of your customer dashboard to open our billing portal (run by Stripe), where you can:

• Cancel a subscription
• Update your payment method
• View and download invoices

Chiave subscribers open the same portal with Manage billing under Settings, Billing in the Chiave dashboard. To change a Chiave plan, or for anything you would rather we handle, email support@wigleystudios.com.

5.3 Plan Changes

To move to a different plan or billing interval, contact us or use the options in your dashboard where they are offered. We'll confirm before any change how the price difference is handled; an upgrade normally takes effect straight away with a prorated charge, and a downgrade from your next renewal.

5.4 Cancellation

When you cancel:

• No further charges are made
• Access continues until the end of the current billing period
• No refunds for the rest of that period, except as the Refund Policy allows
• You may subscribe again at any time

6. Support and Updates

6.1 Support

• Email support: available for all paid products; we aim to reply within one business day
• Customer Dashboard: your purchases, downloads, billing and account settings
• Documentation: product-specific docs and guides are available on each product's page

6.2 Software Updates

• Subscription products: updates included while your subscription is active
• One-time purchases: updates included as specified on the product page at the time of purchase
• Free tools: updated at our discretion at no additional cost

Updates may include bug fixes, performance improvements, new features, and security patches.

7. Intellectual Property

All Software, including code, design, documentation, games and branding, is owned by Wigley Studios LLC and protected by United States and international copyright, trademark, and trade secret laws.

7.1 Your Applications

You retain all rights to applications you create with the Software. Wigley Studios claims no ownership over your projects, code, or output.

7.2 Attribution

While not required, we appreciate attribution when using Wigley Studios products in your applications (for example, "Built with Wigley Studios").

7.3 Reviews You Post

You can review products on our site. We publish every review, good or bad, after a quick check, usually within a day; we hold one back only if it names a real person, contains contact details, or isn't about the product. Your review is shown with the display name you choose (we suggest your first name and last initial), never with your email address, and a "Verified buyer" label means we matched it to a purchase. We never offer anything in exchange for a review. By posting one, you let us show it, with your display name, on our sites and in the information search engines read from our pages. To have a review taken down, email support@wigleystudios.com.

8. Privacy and Data

Our Privacy Policy explains what we collect, how we use it and the choices you have, and our Cookie & Storage Policy covers cookies, browser storage and advertising measurement.

8.1 License Validation

PicSift checks its licence with our servers. Activating it sends your licence key, an identifier derived from your computer's hardware, and your computer's name; the check it repeats about once a week sends the licence key and that identifier. No personal files or their contents are accessed or transmitted.

9. Disclaimers and Limitations

9.1 Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WIGLEY STUDIOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SOFTWARE.

Our total liability shall not exceed the amount you paid for the Software in the 12 months preceding the claim. Some jurisdictions do not allow certain limitations of liability. In such cases, liability is limited to the maximum extent permitted by applicable law.

9.3 Your Consumer Rights

If you buy as a consumer, nothing in these Terms takes away rights you have under the consumer laws of the country where you live.

10. Termination

We may terminate or suspend your license immediately, without notice, if you:

• Violate these Terms
• Engage in fraudulent activity
• Abuse or reverse engineer the Software
• Fail to pay subscription fees

Upon termination, you must cease all use and delete all copies of the Software. Provisions regarding intellectual property, disclaimers, and limitations survive termination. You can delete your own account at any time from the Security tab of your dashboard, or by emailing us.

10a. The Lot (Playtest Software)

The Lot is pre-release desktop software distributed by invitation and free of charge. It is governed by its own agreement, The Lot terms and licence, which takes precedence over these Terms wherever the two differ about that software, and which covers the things a playtest build needs said: no warranty and no service level, that you supply and remain responsible for your own AI provider accounts, and that agents run on your machine with your permissions and under your instruction.

These Terms continue to govern everything else about it, including section 11 (Governing Law and Dispute Resolution).

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

11.1 Dispute Resolution

Any disputes arising from these Terms or your use of the Software shall be resolved through binding arbitration in the State of Georgia, except where prohibited by law. For claims under $10,000, arbitration may be conducted entirely online.

Nothing in this section prevents either party from seeking injunctive or equitable relief in court for matters relating to intellectual property or unauthorized access to the Software.

11.2 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration against Wigley Studios LLC, except where the law does not allow such a waiver.

11.3 Chargebacks

Chargebacks or fraudulent payment disputes may result in immediate license deactivation and account suspension. If something is wrong with a charge, email us first and we'll put it right.

12. Professional Services

12.1 Scope of Work

Professional services (the Security, Stripe Integration and Shopify Migration audits, custom and public Shopify app builds and rebuilds, extensions and integrations, MVP development, AI consulting, SEO content, the AI Integration Retainer and the App care plan) are delivered as described on the service listing at the time of purchase, or in your written quote, which governs where it differs.

12.2 Code Access and Data Handling

• For audits, we access client repositories with read-only collaborator permissions
• No copies of client code are retained after the deliverable is complete
• Our repository access is removed when the work is delivered
• AI tooling used on client code runs under API terms that do not allow the provider to train on it
• Client code is not used for training or fed into any training pipeline

12.3 Delivery and Turnaround

Fixed-price services include a guaranteed turnaround time (stated on the service listing). The turnaround is a measure of work time, not elapsed time since purchase. The clock begins when work on your request actually starts, which requires that all necessary access and information has been provided; we notify you by email at that moment and state your delivery time. Requests may be queued before work begins, and queue time is not counted against the turnaround.

If the deliverable is not provided within the stated turnaround, you are entitled to a full refund. We aim to issue it within 2 business days of it becoming due; your bank or card issuer typically posts the credit within 5-10 business days after that. You do not need to request the refund for it to be owed, though contacting us at support@wigleystudios.com is the fastest way to have it processed.

For quoted projects, the delivery clock starts once scope is approved, the deposit has settled and we have the access and assets the build needs, and it pauses while we wait on you or a third party. If you pay for priority delivery and we miss the priority date for a reason within our control, the priority fee is refunded. Custom Shopify apps include a 30-day window after delivery in which we fix defects at no charge. Shopify runs its own App Store review, and we do not promise its timing.

12.4 Revisions

For fixed-price services, delivered work may be revised based on client feedback through the client portal until you formally accept the deliverable, with no limit on the number of rounds. Quoted projects include the revision rounds stated in the quote. Unreasonable or out-of-scope revision requests may be declined or quoted separately. Revision turnaround is not covered by the delivery guarantee in 12.3, which applies to the first delivery.

12.5 Limitation of Liability

Security audit findings represent our best-effort assessment at the time of review. We do not guarantee the identification of all vulnerabilities. Implementing remediation recommendations is the client's responsibility. Wigley Studios is not liable for security incidents occurring after delivery.

12.6 Subscription Services

Recurring services (SEO Content at Scale, the AI Integration Retainer and the App care plan) are billed monthly. They may be cancelled at any time with Manage billing in your dashboard or by email; cancellation takes effect at the end of the current billing period. No partial refunds for unused portions of a billing period.

12.7 Confidentiality

All client code, business logic, and project details shared during service engagements are treated as confidential. A formal NDA is available on request prior to engagement. Testimonials and case studies are only published with explicit client consent.

12.8 Ownership of Custom Work

For custom development, you own what you pay for: the full source is delivered to your repository with tests and documentation, and the IP is assigned to you in writing. Hosting and third-party costs are disclosed in the quote and billed at cost.

12a. Shopify Apps

Our Shopify apps (Cited, Payout Guard, AccessGuard, Merchant Guard, Old Glory, AgeProof and CheckoutProof) are installed from the Shopify App Store and billed through your Shopify invoice, under Shopify's terms as well as these. Each app's privacy policy, linked from its listing, says what it reads from your store and what it sends where. The apps check and report on your store; their results are not legal advice and do not guarantee that a store is compliant or safe from suspension. Refunds for app charges are described in the Refund Policy.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website
• In-product notifications within applicable Wigley Studios products

Continued use after notification constitutes acceptance of the updated Terms. Changes become effective 30 days after notice, unless otherwise stated.